To bring a product to market requires much coordination. It includes gathering requirements, designing the look and feel, building and implementing, setting the correct market price, and establishing a customer support process — and many other steps. It is not a solo task we can do in isolation or without…

New hires bring an inherent super power to an organization. Because they lack the history and context of a company’s journey the lens with which they view the company is not colored by previous decisions, personalities, and procedures. …

Success shouldn’t be a game of chance, it’s a game of skill in cahoots with opportunity and hustle. Too often others define our success by how well we conform. Yet we know success is multi-dimensional — and personal. …

Progress is seldom made in a straight line, instead it is a series of starts and stops. History tends to erase any setback from our view, we perceive the starting position and the end position as a narrow, deliberate path. Clockmakers have known about this uneven course for centuries. The…

Radio’s Top 40 playlist emerged in the 1940s as radio station growth expanded and the practice of payola, paying radio stations to increase song plays, came into practice. Since outlawed, payola tapped into what psychologists call the mere exposure theory. In layperson’s terms: our preference for something increases the more…

We do our best thinking during solitary activities: exercising, showering, driving, house chores… Walking is especially beneficial, the activity circulates more blood and oxygen to our muscles, including our brain. Yet it requires little attention to coordinate, leaving the invigorated mind to spend cycles on problem solving and creativity. We…

It’s hard to provide an accurate estimate for work we’ve never done before. We can be more precise when we can draw from our experiences, latching on to something similar enough to have confidence in our predictions. When we want to repeat a task, we have high expectations that we…

Every year in mid-April, Major League Baseball declares Jackie Robinson Day, recognizing the moment in 1947 that Jackie Robinson made his major league debut. Robinson would go on to be named rookie of the year, a nearly unbelievable achievement given that he was the only black player in the league…

We desire that our tribe members operate with a strong sense of ownership. Operating like an owner means exhibiting behaviors that an owner of the company would display. Some examples: taking responsibility without needing explicit directions on how to do so expand their roles beyond what is “expected” operate in…