Tim — honestly, I find that the Netflix culture is an anomaly as a pioneering a company culture that demands standout results from every employee. It’s definitely a unique cultural phenomenon, that I think would be very difficult to duplicate.
It can’t be ignored that the groundbreaking company culture presentation Netflix Culture : Freedom & Responsibility has been viewed over 16 million times, and that Sheryl Sandberg has called it one of the most important documents ever to come out of Silicon Valley; reinventing and disrupting HR right from publication. https://hbr.org/2014/01/how-netflix-reinvented-hr
Not many companies live by the values that they purportedly espouse. Netflix, even if you don’t agree with the unapologetic methods, does.
However, I do think that the culture that has been fostered is amazing in a few ways — the company has created an environment that seems to provide its employees with truely unique opportunities to do some of the most engaging and challenging work that exists in the industry, and that those opportunities are for a limited duration and employees accept and appreciate that. And lastly, that even after departing the company, employees are loyal and still beleive in the company.
I think the fact that employees who have departed the company are engendered with a sense of loyalty, and a sense of having contributed to something great, is fostered by the fact that the departure has been described as giving employees their due dignity, respect and thanks on the way out.
When I read this interview, I was fairly surprised that Patty McCord was still so loyal to Netflix. Yes, there’s an obvious sense of loss too, but you only miss being a part of something if you actually want to be a part of it.