Benefits of Business Texting to Your Business
A good percentage of business professionals are utilizing text-messaging to enhance business related conversations. Business texting is also being used among employees as well as their clients and prospects. There is a notable rise in texting within and outside the work place. However, business texting is an outstanding business communication and can with great margins transform your business if used effectively.
A text message is quite cheaper compared to calls or emails. As an entrepreneur you can redirect a good percentage of your calls to automation and text, thus reducing your operating costs. Using this approach to keep in touch with your customers can have a save you some cash.
Business texting is real time. As emails are sent to our inbox, text messages can be read immediately. It also reduces response time as text can also be responded to within seconds. Compared to email response time, texting is faster and can keep your customers updated promptly. Also, emails can at times take up to 2 days depending on your schedule. That is why you have to switch to business texting, discover more here!
You may have fallen a victim of being kept on a phone call or computer waiting for service support. Usually, customers get frustrated having to wait for minutes before they get a response to a straightforward inquiry. The flexibility that your business will enjoy from texting is what will save your customers or potentials from experiencing such disappointments. Customers do not have to keep waiting for the phone. They can put it down and check for the response later. Also, texting allows voice calls, and you can discontinue a conversation and pick on it then from where you left. Visit this website at http://money.cnn.com/2018/01/24/technology/texting-and-driving-distracted/index.html and know more about texting.
Using texting is an indication that your business values time. Thus, gives the customers an impression that their issues will be resolved promptly. Texting has to be kept precise and short, and there is no room for additional lengthy discussions. Make sure your business is text-enabled to serve your customers better, read more here!
Several customers would want to contact you through texting. Due to convenience and the tight schedules we all experience at times, some would opt to leave a message. With texting rated as the most common activity on the cell phones and the most preferred communication method, it is advisable you engage your clienteles through texting.
Most businesses term texting as informal. However, it is the method that most customers find easy and comfortable to use. As phone calls and emails have been an essential method of communication, so is texting and needs to be incorporated.