PinnedJohn Medley-HallaminBootcampStorytelling library: 20+ resources to craft compelling narratives.This blogpost follows an article I wrote for Softwire about the importance of storytelling in Research and Design. Read on for a curated…Jun 2Jun 2
John Medley-HallamThe story at the centre of the scandal — SoftwireThe Post Office scandal serves as an instructive example of what happens when we don’t listen to users, as well as the power of…May 31May 31
John Medley-HallaminBootcampMaking sense of goals, aims, objectives and questions — for people new to Design ResearchWhen I first started my career in Design and Research, one of the things I struggled with was understanding the difference between…Mar 15Mar 15
John Medley-HallamMaking Medium work for you: 3 things I’ve learnt about cutting through blogosphere noiseThis Easter I decided to do some spring reading, going through the last 7 weeks of recommended Medium articles (that’s about 150 😬). With…Apr 8, 2023Apr 8, 2023
John Medley-HallamAccessing adult social care —Top 5 findings from researchJust re-posting a blog written with the Centre for Digital Public Services Wales. It’s a great demonstration of research informing design…Jan 26, 2022Jan 26, 2022
John Medley-HallamTransform Your Text Service into a Data-Driven MachineThis year I’ve been working on a cross-organisation and multi-disciplinary team to develop Track My Request. Track My Request is a text…Dec 4, 2021Dec 4, 2021
John Medley-HallamDoes your technical solution work for your users? Designing and delivering a testing strategy.TL;DROct 2, 2021Oct 2, 2021
John Medley-HallamCustom Templates — The most powerful Miro tool you probably don’t use!Summary — Miro allows you to turn anything into a template that can be easily adapted and shared within your team and wider organisation.Aug 9, 2021Aug 9, 2021
John Medley-HallamBoost the quality and reach of your User Research using 4 simple questionsYou’ve been a user researcher for a couple of years. You have nailed the basics: you are confident leading interviews, can run a usability…Mar 31, 2020Mar 31, 2020
John Medley-HallamIs user-centred design survival of the fittest?As it‘s the height of summer, something ancestral in me just wants to watch nature videos. A favourite of mine is anything by Ray Mears. Aa…Aug 1, 2019Aug 1, 2019