Free expression must be protected. I believe that there is a danger in trying to control the “abuse” and a wonderful opportunity by allowing it to continue unabated. Real societal change can occur if the “abuse” can be seen as self-disclosure of a dangerous belief or more simply, a cry for help. Not everyone had great parents, went to a good school, or matured in a supportive environment, but almost everyone has access to the Internet.
Imagine a mechanism that engages an “abuser” at every turn, not with counter attacks, shaming, doxing or demeaning advice, but with compassion. What is the mechanism? A person, a team of people responsible for the platform, some new technology? What does it do? How does it work? I have no idea. I would love to work on that solution though. I imagine others would as well.