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Jon Hall

Jon Hall

The intersection of digital transformation, DevOps, and ITSM. Articles by a senior Product Manager in the enterprise service management space. Personal views.

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Jon Hall
Jul 19

On the false equivalence of DevOps, vs ITIL’s “standard change” (and why it’s a problem)

“Standard Change” is frequently cited as evidence that DevOps and ITIL fit together. But Continuous Delivery is…

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Jon Hall
May 8

The Andon cord and ITSM’s DevOps challenge

If enterprise IT organisations seek to understand and integrate DevOps, they need to be aware of some of the key influences on the movement’s culture, such as its roots in Lean manufacturing.

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Jon Hall
Apr 30

Docker’s keynote story is great… until the software auditors knock on the door.

I was reading this Docker blog earlier about the Day 2 Keynote at DockerCon 2017. It highlights the April 2017 announcement that Oracle would be one of the content providers for the new ‘Docker…

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