Bots: How I Design Conversations with Mural
Steve Schofield

I’ve been looking for something like this, but I didn’t have the terminology to describe it. A conversation mural that can help you map out conversations and dialog flows. Right now we’re doing it all at the code level, but it might be helpful to do this at the whiteboard level, collaboratively, first, before scripting, in some cases. Very informative post!