A collection of blog posts about the International Design in Government Conference

17–18 July 2018 | London

Kara Kane
Kara Kane
Oct 3, 2018 · 3 min read

During 17–18 July we ran the first International Design Conference in London. The conference brought together 220 international community members from 26 countries.

Chris Govias presenting a keynote at Day 1 of the International Design in Government Conference

We’ve collated some stories, presentations, and tools and methods from the conference:

Marie Cheung, a service design formerly at the UK’s Department of Work and Pensions she wrote about her workshop — Outcome based service mapping:

Benjy Stanton, interaction designer at the UK’s Office of National Statistics summarised conference day 1:

Simon Kaplan, content lead at Citizens Advice wrote about the Citizens Advice workshop — Co-designing assisted digital solutions to help people access online accounts:

Andy Jones, designer at the UK’s Gambling Commission reflected on Vimla Appadoo’s presentation — The Service Design Cycle:

Maike Klip, UX designer at the Dutch Education Executive Agency wrote about her workshop — Get started with design thinking in government

Sanjan Sabherwal, policy designer at UK’s Policy Lab blogged about the Policy Lab workshop — ‘How can we use design to tackle complex government policy problems?’:

Michelle Thong, Service Innovation Lead, City of San Jose, USA wrote about her presentation — Being a Multiplier: Why Government Designers Need to Do Less & Lead More:

Margot Lagendijk and Charlotte van Lijnden from the Dutch Gebruiker Centraal (user needs first) community shared their UX Maturity Score workshop materials:

Francesco de Augustinis, UX writer at the Italian Digital Transformation Team captured the Designers Italia experience at the conference:

Victor Zuydweg, member of the Dutch Gebruiker Centraal (user needs first) community wrote about what they learned at the conference:

Vimla Appadoo, service designer at Futuregov wrote about her presentation on selling service design.

Vicky Teinaki, wrote about some key themes from the conference:

Marietta Le, from Jarokelo.hu, Hungary wrote about the outcomes of a workshop they attended:

Beth Fox recapped her presentation — Without a Formal Mandate:

How to join the community:

The international design in government community is open to user-centred design practitioners working in any government. Apply to join the Google Group: https://groups.google.com/a/digital.cabinet-office.gov.uk/forum/?hl=en-GB#!forum/international-govdesign.

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store