Gestalt Marketing | Design & Psychology

Influencing your audience with simple principles


Design and psychology are seldom apart — every day we’re confronted with smart design choices created with human psychology in mind; that catchy jingle or memorable logo you can remember today sticks in your head because -with the help of psychology- that’s what exactly they’ve been designed to do.

However, this isn’t the only way we implement psychology in our designs. There are a huge variety of uses including bare basics such as how our audience perceives the images they’re being presented with. This is where Gestalt psychology comes in.


What exactly is Gestalt Psychology?


The word Gestalt is difficult to translate precisely into English, though it is usually translated as “pattern”, “shape” or “form”. There is a common misconception that it means “the whole is greater than the sum of its parts”, however Kurt Koffka (the psychologist who initially coined the phrase) actually proposed that “the whole is other than the sum of its parts” — that the end result is different to the parts it is composed of.

In the most basic sense, Gestalt principles aim to define how the audience views your product as a whole based on the elements it’s comprised of. For example, the music and visuals coming together in a TV advert or single shapes being brought together to create a company logo.

“The importance of the gestalt perspective is nowhere more clearly demonstrated than in the media where context and demographics must be understood. In the television and advertising industry, we ask ‘how’ will this message be seen, heard, or read by our customers and how will this customer be motivated to action.” Kenan Branam — Gestalt Institute of Houston


The Gestalt Laws of Grouping


Some of the most easily understood principles are the Gestalt Laws of Grouping. These laws define how the audience groups together or singles-out visual information. For example:

The Law of Similarity

This grouping law states we perceive objects as together when they look alike and can easily spot anything that doesn’t fit in. It is an excellent way to attract attention to a particular element.


The Law of Closure

According to the law of closure, humans perceive partial shapes as a whole. For example, we view this as an incomplete circle instead of a set of eleven small, unrelated lines. Many brands use this when creating minimalist logos but it can also be used in a huge variety of applications.

The Law of Symmetry

This law states that we divide images into separate symmetrical parts, breaking it down into visually-pleasing symmetrical shapes.

The Law of Proximity

The Law of Proximity suggests the human mind automatically groups elements of an image when they are close together. The example to the left clearly shows what we perceive as five groups of objects, when it is essentially just forty-eight dots. Arranged randomly, these dots would appear to be individual and unconnected.

The Law of Continuity

Our final example is one that shows how the audience assumes continuation when presented with an intersection. As an example, the cross to the left appears to be a horizontal and vertical line, however when we move or change the color of the elements we can see it’s actually formed from two right-angles.

How is this useful when Marketing?


Gestalt principles teach us how to present our information. By utilizing what we’ve learned we can create a visually pleasing image to present to our audience. We can also subvert these standard rules to direct attention to any element we please, such as call-to-actions or key information. Attention is gained not by blending in but by breaking the mold — these rules are made to be broken.

“ Media and advertising professionals use gestalt theory to create effective ways to sell products whether using images or conceiving of the most beneficial forms of distribution.”
Jane Meggitt — Chron

Let’s run through a simple example…

By following gestalt laws & principles (such as symmetry and similarity), the audience the perceives the shapes at the bottom together, resulting in the image looking over-crowded and without a clear sense of direction. They are also very likely to completely skip over the call-to-action as it blends in with the rest of the design.
With some tweaking we’re able to draw attention to the call-to-action by making it stand out with vivid colors. We have also broken up the images in the lower half by changing the color gradually and altering the number of stars — this focuses the viewers attention towards the center of the image before directing it upwards thanks to the arrow shape pointing towards the call-to-action.

A closer look at where attention is being focused

In the original example, the eyes are drawn towards the crowded center of the image, possibly skipping over the call to action.
By creating a triangular point in the image we direct attention to the top and center of the image, where the call to action stands out and can’t be missed.

While this is a very basic example, it’s clear to see how much impact a few simple changes can make. Many of these principles are considered common knowledge when designing anything with the purpose of attracting attention, though it’s good to consider why certain approaches are effective.


Practical Application


I currently work at Packt Publishing (publisher of over 2,000 tech-focused books & videos and donator of over $1,000,000 to Open Source Projects), where I try to design with these principles in mind. A few past designs may serve as a practical example of real-world applications, so let’s talk through a couple…

Here‘s a promotional image for an offer we ran on video products this year.
As before, the vivid text ensures the key information isn’t missed. The arrow shape of the logo then directs the attention of the audience from the left to the right, encouraging them to scan through a selection of selected titles.
This is a campaign we launched last year. Unlike the previous example, this offer has multiple tiers that need to be addressed.
Somehow we need to present the audience with the name, the call-to-action and the various tiers of the offer (ideally in that order). We can do this by using large, bright text to act as a starting point. The viewer then instinctively looks for the next bit of information directly below — our call to action. Following this, the eyes are drawn across the multiple tiers.

It’s easy to forget about how your audience views your designs and focus entirely on what they see. With some consideration for what looks visually pleasant (adhering to gestalt laws of grouping, for example), what makes your key information stand out (using those laws to your advantage) and the path you wish to direct your audiences eyes on, you can create some high-converting and visually appealing marketing materials.

“Whether you are a psychologist, artist, technician, business person, or corporate entity, your effective use of media is dependent on your knowledge and understanding of cognitive processes.”
Kenan Branam — Gestalt Institute of Houston

Further Reading

Scholarpedia: Gestalt Principles
Depaul University: Gestalt Principles
Chron: Use of the Gestalt Process in Advertising
Kenan Doyle Branam: Gestalt Perspective on Media