Kieron_is
Kieron_is
Aug 28, 2017 · 1 min read

Well put. This is the challenge for so much (all?) tech designed to deliver genuine utility — the tension is the time people want to spend vs the time they should spend — product design’s challenge is to continuously balance these two things — and if you get to a point where it feels like you have it, don’t rest because your users’s behavior is ever evolving. To help them you have to understand them as best you can every day.

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    Kieron_is

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    Kieron_is

    Londoner in Boston. Advocate of creative business thinkers & doers. Chatbots Magazine Writer. Love making complex things simple. Fine art photographer.