Patrick VoyerMaking Millennials Love You & Your ProductsI was born in 1995. Things have changed in the 20 years I’ve been on this planet. Mariah Carey’s “Fantasy” was #1 on the charts (for a…Mar 30, 2016Mar 30, 2016
Patrick VoyerDon’t Be So Full of YourselfOr, How We Believed in Our Product So Much We Neglected Part of Our MarketFeb 3, 2016Feb 3, 2016
Patrick VoyerNurturing Customer Relationships With RemindersYou want to stay on your clients’ minds.Dec 28, 2015Dec 28, 2015
Patrick VoyerDon’t Let Your Texts Be Tone-DeafAs the sun sets on Thanksgiving, people are already turning their heads to Christmas. It’s the historic holiday that brings families…Dec 1, 2015Dec 1, 2015
Patrick VoyerHow Casual Conversation Enhances Your Customer ExperienceEvery individual involved in the customer experience (A.K.A. 99% of people) agrees to a simple idea: In order to retain customers and sell…Nov 23, 2015Nov 23, 2015
Patrick VoyerComplacency and Automated Answering Systems“Your call is important to us. Please continue to hold until you are matched with an available agent.”Nov 20, 2015Nov 20, 2015