Don’t Let Amazon Spammers Scam Your Grandma this Holiday Season

Phone scammers are getting more aggressive and this time struck close to home

Lance Ulanoff
4 min readNov 24, 2020
(Illustration: Lance Ulanoff)

She’s 77, but easily the most tech-savvy grandmother you’ve ever met. Still, the call caught her off guard and she followed way down a rabbit hole until it was almost too late.

We all get lots of spam and robocalls. Most are easily identifiable. You say, “Hello,” hear a click and then “Mike” cheerfully introduces himself and begins his spiel. He pauses when you speak, but then continues on as if you never said a thing. “Mike” is a pre-recorded bot, and, after a few calls, you know how to spot and ignore him. Then there are the calls that are from “John,” or “Mark,” or “Tom,” but each of these gentlemen sounds like almost exactly the same person. “Tom” is usually selling solar and we can recognize him quickly, too.

There are, obviously, more aggressive calls. Last week I got a recording informing me that there was a warrant out for my arrest. I’m still on the lamb.

The call to my mother-in-law, though, was different. The man on the line was live and said he was from Amazon, calling to warn my mother-in-law that someone had just charged a $1,000 iPhone to her Amazon account. He offered a real name and told her he needed to walk her…

--

--

Lance Ulanoff

Tech expert, journalist, social media commentator, amateur cartoonist and robotics fan.