Everyone is Customer Care

Absolutely everything, we do & how we do it, is all Marketing & advertising. Those private conversations that are generated by awful or awesome customer experiences across customer “care” to back office services.

Do not criticize the final Ad from other creative agencies,

….especially if you know what the approval by consensus “pain in the ass” process can do to insightful, simple and powerful ideas.

Some clients can fuck your whole mojo up, because they forget about the end user. They think if communications…

The “Poop Plot” and our Night in Jail in kenya

The story of me and my friend spending a scary but funny night inside a Nairobi Jail cell

This his hilarious account most of which happened in Swahili including the poop plot

According to the ABC quarter 3 2015 report (auditing bureau of circulations of SA) all types of newspapers are in decline except free newspapers which are up 1,6 million copies because a free government newspaper has been added for the…