Jake CohnTay.AI failed because we forgot about humans.Within 24 hours Tay AI turned from something that stimulated and intrigued us to something that was pulled for making extremely racist…Mar 26, 2016Mar 26, 2016
Jake CohnHey Movie Recommenders, We Need To Focus On The User’s Experience.*Also published on uxmag.com*Jan 26, 2016Jan 26, 2016
Jake CohnStar Wars Is Not Equal To Star WarsThere’s a problem with movie recommenders. They’re not keeping up with the times. And they’re dying in front of our eyes.Jan 12, 2016Jan 12, 2016
Jake Cohn“What Should I Watch”: 5 Examples of the Area Where Netflix is Forgetting All about Your ExperienceYour experience is an essence of every app, product, and website you use. Everything about that app, product, and website must come…Nov 16, 20151Nov 16, 20151