Please tell me how consumers are supposed to show their displeasure when they get completely…
Timothy J Hall
921

I know you feel screwed, I’m sad about this decision too. I have no problem paying 30$ or 40$ yearly because I think the app deserves it, I’m happy to regularly support the team, but I feel some discomfort using an app that stops working when I stop paying (and there is no guarantee the price will stay the same).

That said, I think the reaction is too strong. Yes, you won’t receive updates, but you can use the app and if you bought it recently you have some months for free (even if, using that option, you could lose the ability to come back to the old app).

Given the authors are making this change to survive, I think:

  1. insults are a childish way to communicate the disappointment and make the discussion poor and sad.
  2. the 1-star ratings hurt the company, if you don’t like the change why don’t just abandon the ship, maybe with a 3-star review with a fair explanation? It’s their software, they work hard to build it and can change the rules for new releases.

In other words, I think you shouldn’t be angry. You can be sad about losing the app (if you feel you can’t switch to the new model), you can even start a discussion, post on blogs and socials to explain why this model is bad for the industry and so on. But they are not “thieves”, “crooks” and doesn’t deserve the same treatment.

It’s my opinion. I respect your need to protest. At the same time, I feel bad about an independent company (with a team of brilliant people working on weekends) being harassed, or a great app receiving 1-star reviews.

Maybe they made some mistakes with the transition, some bad decisions with the new rules. But they are humans and, I think, good people. We have the right to contribute discrediting their work. My question is: it’s really what we want?

One clap, two clap, three clap, forty?

By clapping more or less, you can signal to us which stories really stand out.