How to File a Complaint at Work the Right Way

Elena Suaste
5 min readDec 18, 2021
Image by Icons8 Team on Unsplash.com

You’re going through some issues at work and you need help on how to resolve it? Your complaint probably involves an incident that caused physical or emotional harm, and it may have happened once or is now a pattern that you can no longer live with. You might turn to your work buddies for emotional support. It definitely helps to have someone you can trust and talk to at work, but unfortunately, they cannot speak for you even if they wanted to. You need to contact someone with authority to help.

I am a specialist in Employee Relations so I have had my share of people call with issues at work. Mostly they need to vent about a situation that made them feel stressed or uncomfortable and want to speak with someone neutral who will not judge them for what they are going through. Sometimes the situations may require a bit more than just venting. When an issue requires action, one thing stops people from speaking up: retaliation. They are afraid of making an unpleasant situation worse.

No one wants to be that one person who files the formal complaint and then everyone’s life becomes miserable as a result.

You may doubt yourself and feel like you may be overreacting, that some days are good, and some are bad, and that you need to just suck it up. NO — you should never just suck it up. You must understand that if you do not…

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Elena Suaste
Elena Suaste

Written by Elena Suaste

Strategic talent expert and certified coach with 15+ years of experience driving growth, performance, and solving workplace issues. All views are my own.