Yep. It puzzles me that the online mattress-purchase industry has taken off like it has.
L.M. Schulte
11

For me, a big part of it is that I don’t think the time I would feel comfortable spending in a showroom is enough to tell if the bed is actually comfortable for me. Plus I’ve heard back things about mattress sales tactics. So that has kept me from buying a decent mattress. The idea that I could try a cheaper mattress (a) at home, (b) for an extended period, (c ) with easy returns is very appealing. (Even if the return isn’t that easy, or even a return, that is how they are selling it.)