LivePersonThe sudden death of the websiteThis is the extended version of LivePerson CEO Robert LoCascio’s article, which originally appeared in TechCrunch.Feb 22, 20181Feb 22, 20181
LivePersonHow these 13 Brands Disrupt CX to Make Their Customers HappyIn the hyper-connected world we live in, a great customer experience (CX) has never been more crucial. Why? Because 86% of consumers would…Sep 12, 2016Sep 12, 2016
LivePersonTalking Bots: 4 Things to Think about When Incorporating AI into Customer Service“Bot” is the word on everybody’s lips. Ever since Mark Zuckerberg took to the F8 stage in April, the tech community worldwide has been…Sep 6, 2016Sep 6, 2016
LivePersonCX on the Brain? These 5 TED Talks Are Just What You NeedMore than ever, consumers are prioritizing (and sharing) exceptional brand experiences. On the web, in store, or on-the-go, experience is…Aug 16, 2016Aug 16, 2016
LivePersonAn Inside Look at LivePerson’s Award-Winning Training ProgramsHelping employees discover their potential is a priority at LivePerson. To move our mission and vision forward, we ensure all employees…Aug 4, 2016Aug 4, 2016
LivePersonA Happy Customer Is a Loyal Customer: 8 Ways to Make Them SmileThe digitally minded, always-connected consumer has made it clear: They need a positive experience when interacting with brands. Often…Aug 1, 2016Aug 1, 2016
LivePersonWant Better Customer Engagement? Marry Right- and Left-Brain StrategyConsumers demand a connected experience, and brands are scrambling to deliver.Jul 21, 2016Jul 21, 2016
LivePersonYour Next Career Move: Finding the Company That’s the Right Fit for You [VIDEO]Congratulations — you got the interview! Now’s the part where you’ll really shine. Your portfolio is ready to go, you’ve done your research…Jul 19, 2016Jul 19, 2016
LivePersonLiveEngage Success Story: The Limited Sets a Trend with MessagingWhat started as a single brick-and-mortar store is, today, a nearly 300-shop empire complete with a successful e-commerce store…Jul 15, 2016Jul 15, 2016
LivePersonLiveEngage Success Story: Fairhaven Health Nurtures Customer RelationshipsThe ChallengeJul 14, 2016Jul 14, 2016
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