And even if he takes it down, the letter, which became an instant Medium hit (just look at the number of recommends and reposts), has surely already been cached, so whatever his decision will be, better to take such possibility as granted. He might as well use it with synergy, e.g., during journalistic investigation which plausibly will follow. Such measures should kick this Verizon MBAstard’s fat ass far far away and show local Verizon execs that no man is an island. Not Roanoke Island at least. Of course, US carriers are especially slow to learn on their mistakes, but, looking at veracious example of hidden phone payments cancellation, I still reckon that possible.