Lona DallessandroGood night, sweet prince…As I was heading to bed late Wednesday night, I noticed George was struggling. I picked him up and took him to the bedroom with me, and he…Oct 29, 20222Oct 29, 20222
Lona DallessandroinThe New Customer JourneyChanging the Service Equation in Retail, Product On-boarding, and SupportHow to Extend and Unify Great Customer ExperiencesApr 30, 2015Apr 30, 2015