Introducing Luma Guardian. Your Personal IT Team is Here.
Don’t worry. We have your back.
Last year, we launched the Luma Whole-Home WiFi system. With that launch, we delivered on the promise of super-fast WiFi everywhere in your home, simple parental controls, and strong cybersecurity protection. In other words, Luma helps you manage your network safety and securely while unleashing faster speeds.
Along the way, we got to know many of our customers and the issues they faced as their homes became more connected. As you’d expect, we got a lot of questions about WiFi (obvs). But, what’s surprising is that the questions didn’t end there. People wanted to know how to connect their wireless speakers. How to troubleshoot an issue with a smart doorbell. The list goes on and on, and we were happy to help Luma owners make the most of their connected experience. (We’re really into that kind of thing…)
Fast forward to a few days ago, when we announced the launch of the NEW Luma Guardian subscription service. True to form, the service focuses on solving real problems for consumers. Guardian offers privacy VPN, device antivirus protection, ISP speed monitoring, tech help, and even more for just $5/month.

Concerned about online privacy and having your browsing data sold to the highest bidder? Not today, snoops and hackers! Guardian offers privacy VPN that’s enabled with the touch of a button. Simple and secure.

Have little/no antivirus protection on your computer, mobile phone, or tablet? Happens to the best of us, but we’ve got you (and your devices) covered. Guardian provides antivirus protection for up to 3 mobile and desktop devices, powered by Webroot.
Ever wonder if you’re getting the speed you’re paying for from your ISP? Look, you may not even know what speed you’re paying for, and hey, we’re not judging you! Either way, we can help monitor your speed, and let you know if there’s an issue.
And, lastly…have a connected home question that’s bugging you? We’re here to help. You can reach us on Luma chat, phone, or at support.lumahome.com.
We’re excited to be your personal IT team.
