Marko ToivonenChat Service Trends 2017Customer service will no doubt change towards realtime chat services but is it going to be with chatbots?Dec 30, 2016Dec 30, 2016
Marko ToivonenWe need to talk about WeChatHow many apps do you have on your smartphone? In average people install 26 applications on their smartphones, though we frequently engage…Aug 16, 2016Aug 16, 2016
Marko ToivonenUgly and impractical is the new trendyYou might not believe it at first — but ugly and impractical is the new trendy. At least when it comes to web design.May 24, 2016May 24, 2016
Marko ToivonenSuomessa ostetaan tiedon ja palvelun perusteellaMikä on vikana suomalaisten verkkokauppojen ostoprosessissa? Kaupan liiton vastikään julkaistu tutkimus selvitti ostoprosessin kulkua…May 13, 2016May 13, 2016
Marko ToivonenGo for subscription model to turn your business profitableHave you noticed the rise of subscription models around the internet? It is no niche anymore and definitely not something to be afraid of…Apr 28, 2016Apr 28, 2016
Marko ToivonenChatbotit tulevat alentamaan asiakashankinnan kustannuksiaGoogle, Facebook ja Microsoft uskovat nyt yhteen ja samaan: chatbotteihin. Se on näiden suuryritysten mukaan internetin seuraava suuri…Apr 27, 2016Apr 27, 2016