Dear MAGO users:
First of all, thank you for your support and attention to MAGO. We regret to inform you that due to some recent events MAGO will have to make an important decision.
After careful consideration and deliberation, the MAGO team has decided that from now on, we will suspend our services in mainland China and cancel the mainland users.
This decision was not based on our original intention. We have been committed to providing high-quality sports APP services to users around the world. However, due to the constraints of the external environment and laws and regulations, we had to make this difficult decision.
We are well aware that this may cause some inconvenience and distress to mainland users, but we will do our best to ensure that your rights and interests are protected and properly handled. The following are some specific arrangements for clearing mainland users:
Cancellation process: The MAGO team will cancel the accounts of mainland users in accordance with the requirements of relevant laws and regulations. The specific clearance process and timetable will be detailed in subsequent announcements, please pay attention to our official channels and notices.
Data processing: We will take necessary measures to ensure that your personal data is protected and processed during the clearance process. We will operate in strict accordance with relevant laws and regulations to protect your privacy.
Technical support: Although we will suspend our services in mainland China, we will still provide you with necessary technical support. If you run into any issues or need assistance during the checkout process, our customer service team is here to support you.
Thank you again for your continued support and understanding of MAGO. We deeply regret this decision, but we will continue to work hard to provide better services to users around the world. If you have any questions or comments about the clearance process and arrangements, please feel free to contact us.
Sincerely, MAGO Team
Date: April 26, 2023
