I recently embarked on a project to migrate a crap-ton of people from Cisco Call Manager to Microsoft Teams Phone. …

Over the past few weeks I have setup Microsoft Teams Direct Routing on Ribbon SBCs in a number of countries all over the world. On a few occasions I have run into a“484 Address Incomplete” issue when making outbound calls from Microsoft Teams. It would appear that some carriers don’t…

I’ve recently been working on reconfiguring my existing Ribbon SBCs to support Microsoft Teams. There are a few decent blogs around showing how to configure Direct Routing (and this is easy enough), but not many about the newest feature, Local Media Optimization (LMO). If I’m honest, this has taken me…

If you are playing around with location based routing or local media optimization in Microsoft Teams Direct Routing, you will have no doubt had to configure Trusted IPs and network sites in Microsoft Teams. In order for LBR or LMO to work correctly, a client needs to be determined to…

If you’ve stumbled upon this post, you’ve probably run into a problem joining a Microsoft Teams meeting using a 3PIP phone such as a Polycom Trio, Polycom VVX, AudioCodes or Yealink. As explained in this excellent and thorough post by Jeff Schertz, Microsoft have implemented a SIP to Teams audio…

I think it’s pretty safe to say that background blur or custom backgrounds is one of the most used and most liked features of Microsoft Teams. …

I’ve been meaning to do this for a while, but since the recent 4.0.105.0 …

I’ve already written a bit about the Crestron Flex solution in a separate thread about Microsoft Teams Rooms, but thought I’d give it it’s own post considering the interest that the Crestron Flex solution seems to be getting at the moment. So, here goes… Crestron have broken down their Flex…

As some of you may know, the company I work for is on a quest to define a new set of room standards for video conferencing. We have long been a Microsoft house and have run their communications suite going all the way back to LCS. Our standard for the…