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Matt Ellis
Matt Ellis

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Published in 365 UC

·Dec 10, 2022

Error: Set-CsPhoneNumberAssignment — Update failed for user

This is more for my memory than anything else, but maybe it’ll help someone else out if they encounter this issue. I enabled 300 people for Direct Routing today and for 3 of these users I encountered an error: PS C:\Users\xxxxxxxx> Set-CsPhoneNumberAssignment -Identity 'xxxxx-xxxxxx.xxxxxxxx@xxxxxxxxx.com' -PhoneNumberType DirectRouting -PhoneNumber '+1xxxxxxxxxx;ext=xxxxx' Microsoft.Teams.ConfigAPI.Cmdlets.internal\Set-CsPhoneNumberAssignment : Update…

Microsoft Teams

2 min read

Error: Set-CsPhoneNumberAssignment — Update failed for user
Error: Set-CsPhoneNumberAssignment — Update failed for user
Microsoft Teams

2 min read


Published in 365 UC

·Oct 13, 2022

Microsoft Teams dial pad does not show extension number for Direct Routing user

I recently embarked on a project to migrate a crap-ton of people from Cisco Call Manager to Microsoft Teams Phone. …

Microsoft Teams

4 min read

Microsoft Teams dial pad does not show extension number for Direct Routing user
Microsoft Teams dial pad does not show extension number for Direct Routing user
Microsoft Teams

4 min read


Published in 365 UC

·Mar 12, 2021

“484 Address Incomplete” on outbound calls when using Microsoft Teams Direct Routing

Over the past few weeks I have setup Microsoft Teams Direct Routing on Ribbon SBCs in a number of countries all over the world. On a few occasions I have run into a“484 Address Incomplete” issue when making outbound calls from Microsoft Teams. It would appear that some carriers don’t…

Microsoft Teams

3 min read

“484 Address Incomplete” on outbound calls when using Microsoft Teams Direct Routing
“484 Address Incomplete” on outbound calls when using Microsoft Teams Direct Routing
Microsoft Teams

3 min read


Published in 365 UC

·Feb 15, 2021

How to configure Microsoft Teams Direct Routing with Local Media Optimization using Ribbon SBCs

I’ve recently been working on reconfiguring my existing Ribbon SBCs to support Microsoft Teams. There are a few decent blogs around showing how to configure Direct Routing (and this is easy enough), but not many about the newest feature, Local Media Optimization (LMO). If I’m honest, this has taken me…

Microsoft Teams

15 min read

How to configure Microsoft Teams Direct Routing with Local Media Optimization using Ribbon SBCs
How to configure Microsoft Teams Direct Routing with Local Media Optimization using Ribbon SBCs
Microsoft Teams

15 min read


Published in 365 UC

·Feb 10, 2021

Troubleshooting Network Topology in Microsoft Teams Direct Routing

If you are playing around with location based routing or local media optimization in Microsoft Teams Direct Routing, you will have no doubt had to configure Trusted IPs and network sites in Microsoft Teams. In order for LBR or LMO to work correctly, a client needs to be determined to…

Microsoft Teams

3 min read

Troubleshooting Network Topology in Microsoft Teams Direct Routing
Troubleshooting Network Topology in Microsoft Teams Direct Routing
Microsoft Teams

3 min read


Published in 365 UC

·May 23, 2020

Polycom Trio (or any 3PIP device) cannot join Microsoft Teams meetings

If you’ve stumbled upon this post, you’ve probably run into a problem joining a Microsoft Teams meeting using a 3PIP phone such as a Polycom Trio, Polycom VVX, AudioCodes or Yealink. As explained in this excellent and thorough post by Jeff Schertz, Microsoft have implemented a SIP to Teams audio…

Microsoft Teams

5 min read

Polycom Trio (or any 3PIP device) cannot join Microsoft Teams meetings
Polycom Trio (or any 3PIP device) cannot join Microsoft Teams meetings
Microsoft Teams

5 min read


Published in 365 UC

·May 7, 2020

Why can’t I use background blur or custom backgrounds in Microsoft Teams?

I think it’s pretty safe to say that background blur or custom backgrounds is one of the most used and most liked features of Microsoft Teams. …

Microsoft Teams

4 min read

Why can’t I use background blur or custom backgrounds in Microsoft Teams?
Why can’t I use background blur or custom backgrounds in Microsoft Teams?
Microsoft Teams

4 min read


Published in 365 UC

·Jul 29, 2019

Microsoft Teams Rooms User Experience

I’ve been meaning to do this for a while, but since the recent 4.0.105.0 …

Microsoft Teams

5 min read

Microsoft Teams Rooms User Experience
Microsoft Teams Rooms User Experience
Microsoft Teams

5 min read


Published in 365 UC

·Jul 24, 2019

Crestron Flex Review

I’ve already written a bit about the Crestron Flex solution in a separate thread about Microsoft Teams Rooms, but thought I’d give it it’s own post considering the interest that the Crestron Flex solution seems to be getting at the moment. So, here goes… Crestron have broken down their Flex…

Microsoft Teams

11 min read

Crestron Flex Review
Crestron Flex Review
Microsoft Teams

11 min read


Published in 365 UC

·Jul 10, 2019

Logitech Tap Install & Review

As some of you may know, the company I work for is on a quest to define a new set of room standards for video conferencing. We have long been a Microsoft house and have run their communications suite going all the way back to LCS. Our standard for the…

Microsoft Teams

6 min read

Logitech Tap Install & Review
Logitech Tap Install & Review
Microsoft Teams

6 min read

Matt Ellis

Matt Ellis

133 Followers

Unified Communications guy, Pompey fan, burger eater, coffee drinker...

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