Matt AyersinHunch TechChapter 04: What to do with Customer NeedsIdentified customer needs are gold. They become the basis for new ideas about new products, services, or features. Your ideas are only as…Jul 17, 2019Jul 17, 2019
Matt AyersinHunch TechChapter 03: How to identify a customer needTo identify a customer need, explore the quotes you have captured from your conversations. You’ll start to see common patterns that could…Jul 17, 2019Jul 17, 2019
Matt AyersinHunch TechChapter 02: Examples of customer needsIdentifying customer needs provides the basis to test your ideas (what meets the customer needs or not) and create the confidence and…Jul 17, 2019Jul 17, 2019
Matt AyersinHunch TechChapter 01: How to have deeper customer conversationsThe four questions that can structure your conversation are as follows:Jul 17, 2019Jul 17, 2019
Matt AyersinHunch TechIntroduction: Customer ConversationsLearn how to talk to your customers and find what they needJul 17, 2019Jul 17, 2019