Great work Simon. So much in this chapter to discuss, but just in terms of government and IT projects I know you talk on behalf of a great many people whom have seen huge waste, myself included. Often the response is oversteer, which means more waste finding a new path like “we’ll just take it all back in-house” …result: fail, now you have faux in house IT teams which are in fact guns for hire below the surface. Because it was policy without strategy. Same problem as outsourcing, in-house and outsourcing will have remarkably similar outcomes if they are led with arbitrary policy and not measured against strategy. Mapping is even too sophisticated for government areas with acute problems, affected organisations simply need to start with a leadership in near unison, writing down ~3 desired long term outcomes. Most won’t even have that, so mapping is still a bridge too far for such orgs. CxO’s whom are faking it have a lot to lose by sitting down and ‘mapping it out’. Change is happening though, but the pace lacks lustre. Great work again!
