Feb 23, 2017 · 1 min read
Can’t tell if you support a service charge in lieu of tipping given your first and second paragraphs, but I’d just note that some studies have found customers to irrationally prefer service charges to all-in menu prices, when they come to the same amount. Restaurants are already taking a risk going from tipping to service charges; even riskier to raise prices instead. Still a worthy end goal, and I think many see service charges as a stepping stone.
