Meghna Mehta – Medium

Meghna Mehta

Meghna Mehta

Patients have Voice. We just need to Listen more intently

I was recently at a local hair salon, taking care of my monthly hair trimming rituals. If you often go to get your mane trimmed you may…

Mar 4, 2018

Mar 4, 2018

Meghna Mehta

Why We Need to Re-think our Customer Centricity Models in Pharma?

We live in unprecedented times. Our evolution as consumers, buyers and sellers is pacing at an unfathomable pace. The FANGs (Facebook…

Feb 25, 2018

Feb 25, 2018

Meghna Mehta

Micro Influencers in Healthcare

A well-respected, nationally recognized physician is standing in front of hundreds of fellow physicians and speaking eloquently and…

Jan 15, 2017

Jan 15, 2017

Meghna Mehta

Building customer loyalty — Zappos way

Few days ago I happened to watch Tony Hsieh telling amazing stories about Zappos, how he build the brand into an icon, one customer call at…

Jan 2, 2017

Building customer loyalty — Zappos way

Jan 2, 2017

Meghna Mehta

Grocery Retailing — Visiting stores vs. online groceries

I belong to a tribe that does not especially enjoy picking fruits, vegetables and bread. For some, doing groceries is fun. Not for me. I…

Dec 28, 2016

Dec 28, 2016

Meghna Mehta

Customer Delight Doctrine…..Picking up lessons from odd places

Life teaches you lessons when you least expect it. So they say.

Dec 28, 2016

Dec 28, 2016

Meghna Mehta

Meghna Mehta

Life Sciences Gal. Road tripper. Bike lover. Book worm. History buff. Natl Park cheerer. Design Devotee. Forever student.

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