Yep. I’d say it’s heading towards love. It’s been a few months since I explored using Loop for a team meeting, and it’s amazing to see how it has become a go-to. Here are some of the example use cases from my workplace: Brainstorming in chat with a colleague The Project Manager and I are often…

Over 1 billion people in the world have a disability, many needing assistive technology but only 1 in 10 have access to the products they need. And the needs are not just people with a permanent disability — it can be short term/ temporary or situational. The classic example is: …

This week there was a global outage. Not the full Teams application, but features across it. Some people may not have noticed. Some had a major impact. Chat was a no-no. Not at all working. There were issues with calls and call queues. And for those users who thought “I’ll…

While I did get briefly across Loop with all the noise about it a while ago, I hadn’t yet really incorporated any components into my daily work. See, I have been on projects that were deep in the flow and focused on delivering other scope to clients, not driving things…

Recently I was asked about adoption for Power Automate for an organisation. For this, after considering the relevancy or suitability for general staff of using this part of the Microsoft 365 suite, I decided to go back to good old ADKAR. Let’s take a brief look at how this could…

We all work differently. We have different preferences of how we absorb information, learn new tools, and solve problems. The way we work varies according to our role, our responsibilities and the needs of what we need to achieve each working day. …

This is the content from a recent User Group presentation in Melbourne, Australia. I referenced some key research and factors impacting employee experience that I can also share in blog form. The session focused on some key observations from organisations I engage with, some changes I am seeing, the results…

Recently I have started building some new habits and understanding how I can be a stronger ally when it comes to disability and accessibility needs in the workplace. …

So, where is the ‘water cooler’ in the virtual world? Where is the space for employees to have adhoc conversations, bounce ideas of each other compared to more formal online learning? And have you even taken the time to think about the way people learn? There is no single space…