Wow — I’m going to promote this on my Twitter with a message that goes “drop everything you’re reading, READ THIS”. Superb.
Everyone in IT moans about HR. The problem with good HR is that when it works well, you don’t even know it’s there.
When you don’t have it, and you realise you need it, it’s too late. Like many, I’ve known some terrible HR departments, but I’m also lucky enough to have known some really great ones, and how they managed to support the workforce effectively.