“Storytelling is the most powerful way to put ideas into the world today.” – Robert McKee

I’ve previously covered in some depth the subject of requirements: the different types; the scenarios; why, where and how they could be identified and elicited; the owners and how to manage them. We looked at how important they are to the successful delivery of products, processes and projects (who doesn’t love a little alliteration?) and the differences in project delivery methodologies which impact the way requirements are gathered and managed.

When using an Agile approach towards project delivery, especially for developing or adding new…


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We are several months into what is a world-changing event in the COVID-19 global pandemic and while some countries are starting to think about how to return to some sense of normality, it’s becoming increasingly apparent that the normal we once knew is likely consigned to history.

Many industries, such as the leisure and travel sectors, have been decimated and layoffs and furloughing of staff has left many in a precarious position. …


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Yep, that’s right, folks – I did it again (admittedly, with a lot of help from Mrs N). It’s my pleasure to introduce you all to Lady Nelson, who in every way is tiny but perfect. I’m amazed and bewildered by it all, but just like her brother, she makes life a whirlwind of chaos and joy – more the latter than the former, fortunately. Being parents to one child is a steep learning curve but learning how to love, care for and support two very small children is something else. …


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“You cannot make people learn. You can only provide the right conditions for learning to happen.” ~ Vince Gowmon

Since I last wrote on this subject, my son has had another birthday (hurrah for cake!), developed an obsession with Toy Story 4 and Bluey (which is brilliant, by the way).


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“Embrace being perfectly imperfect. Learn from your mistakes and forgive yourself, you’ll be happier.” – Roy Bennett

The path towards business analysis mastery is a long and often complicated one, and is often beset with many pitfalls. One of the most important lessons any business analyst can learn is that there is no such thing as perfect.

Perfect (adj.)

excellent or complete beyond practical or theoretical improvement.

The work we do as business analysts is, by its very nature, antithetical to the idea of perfection. We repeatedly and consistently search for opportunities to improve and refine processes, techniques, practices and…


“When you give success to stupid people, it makes them more stupid sometimes and not more intelligent.” – Arsène Wenger

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As you may be aware, I am a long time supporter of Arsenal FC (by far the greatest team the world has ever seen). Over the last 25 years in particular, the club has seen many ups and downs, from completing their third league and FA Cup double in 2002 and their unparalleled Invincibles season in 03/04, to the 10–2 aggregate loss to Bayern Munich in the UEFA Champions League (or maybe it was the 8–2 loss to Manchester United…


“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway

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Those of you who are of a certain age may recall the UK’s banking landscape being vastly different to the one that we see today. For a start, relationships between banks and clients were far more personal, and the bank manager was referred to in hushed, almost reverential terms. Telling someone that you wanted to be a bank manager when you grew up was seen as a lofty aspiration, right up there with being a doctor or a lawyer, and…


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He’s the boss.

This little bundle of cuteness is my son, lovingly nicknamed Lord Nelson (the reasons for which become pretty obvious after spending 5 minutes in his company), and since his arrival, he’s brought chaos and joy in abundance to our family. Of course, we wouldn’t trade that chaos for anything in the world, even though he’s directly responsible for the noticeable increase in the number of grey hairs I’m now sporting. …


“I am a rock, I am an island.” – Simon & Garfunkel

It’s been a while since I’ve written a post, but I thought I’d take the time to address something I believe is extremely important. It’s something that will potentially affect everyone at some point in their life and career, regardless of their experience or ability as a business analyst, or whatever vocation one chooses in life. I believe in maintaining balance across the personal and professional aspects of one’s life – a career is to be enjoyed, not endured.

I wish I could say that life as a…


“Knowing is not enough, we must apply. Willing is not enough, we must do.” – Bruce Lee (or Johann Wolfgang Von Goethe)

When I was 11 years old, I watched Bruce Lee’s Enter the Dragon for the first of many times over the course of my life. I had never seen anything like it, and I was fascinated by his fierce, yet precise movements and raw intensity. Bruce Lee became a personal hero of mine, and inspired me, as he did millions of others around the world. Over the years, I became more and more interested in martial arts, training…

Andre Nelson

UK-based IT consultant & business analyst. Believer. Dad. Oft-frustrated lover of Arsenal FC. Helping the world to better understand Business Analysis.

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