Activity 3: Doing Research through Informational Interviews

What is informal interview? How can take it from anyone? Whom I choose to informal interview all these question running in my mind, because it’s my first informal interview from anyone .its confused me to whom I call. Then I leave a message to Muhammad Salman who is an Operational Manger In MCB BANK at PAK PATTAN SHRIF. He is the friend of mine brother. I found him very honest, kind, humble and hardworking with his work.

He replied me after 2 hour that I’m free you can talk to me now for some minutes. I called him and paid greeting to each other. Then I told him about myself what I’m doing now and what the current stage of my degree is. Also told him within one year I’ll be graduate from my university. Then he told me about himself that he is doing this job from last 3 years and satisfied with this position and also to salary package.

Then I asked some question from him that What the Culture of the Organization? How can they deal with the customer? How can they deal with the angered customer? He said that the culture of the organization is very friendly, Cooperative, innovative and every employee is devoted to his duty with passionate. They did all the things very accurate way and with verifications. They deal with the customer with very politely and softly. They deal with the angered customer 1st of all with a apologize and after that with the commitment to deliverer the services as per committed date and also they follow pent court.

After that he shared me some ideas related to job search .he added that after the completion of my study first I need to select the field where I want to doing job .added further if I want to doing job in banking sector then he told me the different way for finding jobs in banking sector .he told me that I should visit the main sites of the banking sector of Pakistan .After that visit into the career option and see the current opening if the job available that related to your field then applied .

He also motivated me in well manner and appreciate me because I am only one in my family who studding in university

After that he said good bye with best wishes. it was first interview of my life and It was a good experience .

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