Murray CoxinPancentric peopleThe role of design thinking in innovationInnovation is everywhere at the moment — or, more accurately, there are countless blog posts about how important it is and how companies…Jan 18, 20162Jan 18, 20162
Murray CoxinPancentric peopleExperience, not content, is now kingLooking through a raft of digital agency websites recently I was struck by a) how many new sites were in evidence and b) how many were…May 22, 20151May 22, 20151
Murray CoxinPancentric peopleWhy service design?How often have you been stuck in an interminable queue on the phone while trying to speak to your bank or insurance company?May 8, 2015May 8, 2015