The Future Of PGP Encryption Is Open And Transparent Companies
Internet privacy and security has never been more of a hot button topic than it is today. Business executives, journalists, government officials, and private citizens all face higher risks online than ever before due to cybercrime, police overreach, and spying. Whether it’s financial information, the identities of journalistic sources, business patents, or just confidential messages, everyone has something to lose, even if they have nothing to hide. That’s bringing mainstream consumers to solutions like PGP encryption, an industry that needs to change if it’s going to thrive as a new solution that everyone can use.
It’s my firm belief that the PGP encryption industry needs to change if it’s going to become a mainstream consumer solution. Too many PGP encryption providers operate behind a veil of secrecy, with no fixed address and no customer support line. Blacklisting remains an issue that holds the entire industry back. PGP encryption technology remains widely misunderstood in the public, and misleading headlines continue to confuse the people who could most benefit from it. The PGP encryption industry’s future is to offer a technology that’s in the hands of the average email and smartphone user. To get in the public’s hands, the industry needs to operate differently.
Not that long ago, PGP encryption was beyond the reach of your average email user. It takes a higher-than-average level of computer literacy to use the technology on your own, and doing it yourself on a regular device still exposes your privacy to malware and keyloggers. Today, it’s easy to use and affordable to access. Our company, Myntex, has put encryption in the hands of everyday email users, along with completely secure PGP encrypted BlackBerry devices. We’ve also made buying PGP encryption completely transparent for our resellers, and improved service by working to break down the barriers set up by blacklists.
Myntex began in Calgary, Canada, and moved into email security technology from its roots as a trusted exchange website. We quickly realized that it wasn’t enough to provide encryption technology; it had to be from a trusted source that offered support to its customers or resellers when technical issues arose. We wanted PGP BlackBerry encryption to be accessible for all, so that everyone could keep their communications secure. Our company was founded on those principles and operates today with this principle in mind in all that we do.
In the early days of PGP encryption, a number of companies adopted practices that still hold back the industry today. Working “in secrecy” was the first mistake; too many PGP encryption providers have no real address or unreliable contact information. They offer little to nothing in the way of customer support. We knew we had to change that attitude, so when you contact Myntex, we’re here to answer your questions. We believe that we’re only successful if our resellers are successful and we’re committed to their success and supporting the technology in becoming more mainstream.
Another big issue that continues to hold the industry back is blacklisting. Some email encryption companies try to prevent their customers from communicating with users of competing services, effectively restricting communication to those within the same network. But communications do not exist on a single network, they exist within an ecosystem where different encryption services are used by the people you need to talk to. A healthy ecosystem will leave blacklisting behind it and open up secure communications. That’s why Myntex never blocks other companies and maintains a large whitelist. When we encounter an issue with another service’s blacklist, we reach out to open the network. This is needed for the industry to thrive.
In response to these issues, when we became a PGP encryption company, we wanted Myntex to lead the way into a future where PGP encryption is widely used by organizations, businesspeople, journalists, and private citizens alike. We do that by providing:
A respected, transparent Canadian partner: We want our partners and our customers to know who we are, where we are, and how to get in touch with us. We operate in Canada and we’ve been owner-led for 7 years with a great track record, and we keep building strong relationships with our resellers.
Superior privacy protection: Our open PGP network does not block our competitors and we are always expanding our whitelist. We use Radware to protect our users from DDOS attacks, we own our own data center on our Canadian premises, and we have plenty of backup power and redundant internet connections to assure the reliability of our technology.
Customer service: It’s important to us that we provide immediate customer support, which is why our resellers can always reach us by phone, email, or in person. We also give our resellers the resources they need to grow, including easy startup packages, setup training, and customer referrals when we’re contacted directly by customers in the reseller’s region.
It’s time for encryption to come out of the shadows and into the open; open networks, better customer service, and superior protection are the three key elements that will help bring the industry forward.
Malware and phishing attacks are all cybersecurity threats that are on the rise. As cybercriminals increasingly target personal and business email addresses, now is the time to learn more about encryption technology. The internet demands better cybersecurity solutions to keep information private and out of the hands of criminals. When it comes to email, the solution already exists. The challenge now is to make PGP encryption a mainstream solution for all types of end users.