One of America’s Greatest Leaders: Insights from the Legacy of Frances Hesselbein

Nathan Cross
4 min readFeb 6, 2023

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Image Copyright: The New York Times

Frances Hesselbein is a visionary leader and one of the most influential figures in modern leadership and management. She has dedicated her life to developing and promoting the principles of effective leadership, and her work has had a profound impact on organizations around the world. From her early days as a camp director and teacher to her leadership roles at the Girl Scouts of the USA, to her founding of the Frances Hesselbein Leadership Institute, she has always been at the forefront of leadership development and organizational transformation.

Throughout her career, Hesselbein has shared her wealth of knowledge and experience with others, helping to inspire the next generation of leaders. She has received numerous awards and honors for her work, including the Presidential Medal of Freedom and the Congressional Gold Medal. In this post, we’ll take a closer look at some of the key lessons that we can learn from the life and work of Frances Hesselbein.

1. The importance of values-driven leadership:

Hesselbein has always been a strong advocate for values-driven leadership. She believes that leaders must be guided by their values and that their actions should be informed by their beliefs and principles. This type of leadership is characterized by integrity, ethical behavior, and a commitment to doing what is right, even in the face of adversity. When leaders are guided by their values, they are able to create a culture of trust and respect, and they inspire others to do the same.

2. Empowerment and development of others:

Hesselbein believes that one of the most important responsibilities of a leader is to empower and develop others. She has always encouraged leaders to create an environment where people can thrive and reach their full potential. This can involve providing opportunities for learning and growth, as well as creating a supportive and inclusive workplace culture. When people are empowered and given the tools they need to succeed, they are able to make a greater impact and contribute to the success of their organization.

3. The power of collaboration:

Hesselbein has always been a strong advocate for collaboration. She believes that great leaders understand the importance of working together, and that they are able to build strong relationships with others in order to achieve their goals. This type of collaboration requires an ability to listen, to understand different perspectives, and to be open to new ideas. When leaders are able to collaborate effectively, they are able to bring out the best in each other and achieve more than they could on their own.

4. Building a culture of excellence:

Hesselbein has always been passionate about creating a culture of excellence within organizations. She believes that great leaders are able to create a culture where people are motivated to achieve their best, and where they are encouraged to continually improve. This requires a commitment to continuous learning and development, as well as a focus on creating an environment that is supportive and empowering. When people are working in an environment where they are challenged to do their best, they are more likely to take ownership of their work and to be committed to their organization.

5. The importance of servant leadership:

Hesselbein has always been a strong believer in the concept of servant leadership. She believes that great leaders put the needs of others ahead of their own, and that they are focused on serving the people they lead. This type of leadership requires a deep commitment to the well-being of others, and a willingness to make sacrifices in order to help others succeed. When leaders are focused on serving others, they are able to build trust and credibility, and they inspire others to do the same.

6. Encouraging creativity and innovation:

Hesselbein has always been a champion of creativity and innovation. She believes that great leaders are able to encourage and support new ideas and approaches and that they are open to exploring new possibilities. This type of leadership requires a willingness to take risks, embrace change, and be flexible in the face of challenges. When leaders are able to foster a culture of innovation, they are able to create new solutions to problems, and they are able to stay ahead of the curve in an ever-changing world.

7. Embracing diversity and inclusiveness:

Hesselbein has always been a strong advocate for diversity and inclusiveness. She believes that great leaders understand the importance of diversity in all its forms and that they are able to create a workplace culture that is inclusive and respectful. This type of leadership requires an ability to understand and appreciate different perspectives, and to be sensitive to the needs and experiences of others. When leaders are able to create a diverse and inclusive workplace, they are able to tap into the collective strengths and abilities of their team, and they are able to achieve more together.

According to a study by the Harvard Business Review, organizations with diverse and inclusive leaders are 70% more likely to capture new markets and to retain top talent. Hesselbein’s focus on diversity and inclusiveness, as well as her values-driven approach to leadership, makes her an important figure in the world of management and leadership.

In conclusion, the life and work of Frances Hesselbein provide us with a wealth of valuable lessons on leadership and management. From her focus on values-driven leadership and empowering others, to her commitment to collaboration and building a culture of excellence, she has left a lasting legacy that will continue to inspire future generations of leaders. Whether you are an aspiring leader or a seasoned professional, there is much to be learned from the life and work of Frances Hesselbein, and her lessons are as relevant today as they were when she first started her journey.

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Nathan Cross

Dedicated to unlocking human potential through mindfulness and mental mastery. Your guide to a more resilient, focused, and fulfilled life.