Nova Scotia Digital ServiceinNova Scotia Digital ServiceHow Research with People Changed a Long-standing IdeaIn January of 2019 some keen public servants, headed to an Access Nova Scotia service center to test a webpage. The page had been built to…Jul 16, 2019Jul 16, 2019
Nova Scotia Digital ServiceinNova Scotia Digital ServiceHow we Launched Online Dealer ServicesThis is part two of our post about the creation and launch of a new digital service in Nova Scotia. Read about the Discovery, Alpha, Beta…Jul 2, 2019Jul 2, 2019
Nova Scotia Digital ServiceinNova Scotia Digital ServiceBuilding Online Dealer ServicesUntil recently, there was only one way for staff at vehicle dealerships and rental agencies to complete paperwork for customer vehicle…Jul 2, 2019Jul 2, 2019
Nova Scotia Digital ServiceinNova Scotia Digital ServiceStarting with a Service ManualIn Nova Scotia, our goal is to deliver simpler, clearer, faster public services.Apr 25, 2019Apr 25, 2019
Nova Scotia Digital ServiceinNova Scotia Digital ServiceLearn to Drive Usability InsightsEight weeks into the Newly Licensed Driver project, the team conducted our first round of usability testing.Mar 29, 2019Mar 29, 2019