Cover image via Microsoft/YouTube

15 Remote Assistance Apps Driving Enterprise Augmented Reality

Next Reality
9 min readJun 19, 2019

Comparing the present-day states of the consumer and enterprise sectors of augmented reality is like evaluating the merits of sports car versus work trucks. Like consumer AR, sports cars are sexy and exciting, but perhaps a bit impractical at times. On the other hand, enterprise AR is utilitarian, but it gets the job done and, in the long run, pays for itself.

And that’s why AR headsets, like the HoloLens and the Magic Leap One, and smartglasses, such as Google Glass, Vuzix M Series, Epson Moverio, and others, are aimed at business buyers rather than mainstream markets.

Despite some marvelous innovations in the enterprise space, the bread and butter of enterprise AR apps consist of hands-free workflow guidance and remote assistance. In fact, most companies that offer a workflow guidance solution also provide a compatible remote assistance app. On the other hand, there are also a number of software companies that concentrate solely on the remote AR apps.

Due to the wide proliferation of the remote AR apps, it’s a worthwhile exercise to take a look at the major players and the also-rans.

The Basics

Nowadays, smartphones have become a commodity of sorts, usually outfitted with certain expected features, such as a high-definition…

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