Nigel BluntTaking Action!When was the last time that you read or listened to a piece of customer feedback and immediately acted upon it.Jan 20, 2017Jan 20, 2017
Nigel BluntA forgettable moment? — The quest for customer excellenceConstantly improving and evolving customer experience has never been more important. We are all becoming increasingly savvy, the competitor…Jan 31, 2016Jan 31, 2016