Ninitye NasimCustomer Journey MapCreating a customer journey map is the process of forming a visual representation of customers’ processes, needs, and perceptions…Feb 15, 2022Feb 15, 2022
Ninitye NasimWhat is an Experience map?An experience map includes a person’s experience outside of your product or service, it is best used to explore questions like “What is the…Feb 15, 2022Feb 15, 2022
Ninitye NasimWhy we should have both light mode and dark modeDark theme is one of the most requested features over the past few years. Both Apple and Google made a dark theme an essential part of UI…Jul 11, 20201Jul 11, 20201
Ninitye NasimMental Model And User ExperienceMental models are an artefact of belief. They are the beliefs that a user holds about any given system or interaction. In most instances…Jul 3, 2020Jul 3, 2020