This is the key sentence for me and it’s the main weakness of unstructured, face-to-face interviews. Interviewer bias is also a problem. I’m really glad you raised this as an issue.
The best way to overcome this in my opinion is to:
- Ask candidates to do on-the-job tasks so you can see them perform in real-world scenarios. This exposes the pretenders with fancy résumés and, equally, gives strong performers (who aren’t as impressive on paper or good at selling themselves) a chance to shine.
- Ask every candidate to exactly the same assessment. This removes interviewer bias.
Here are a couple of articles from our blog you may enjoy reading:
Would love your thoughts (good, bad or indifferent).