Open Social – Medium

Open Social

Open Social

How to set up community moderation guidelines

An important aspect of community management is community moderation. Checking if everyone is engaging with one another appropriately…

Sep 11, 2017

How to set up community moderation guidelines

Sep 11, 2017

Open Social

KPI setting for the first year of community building

In previous blogposts we have explained 6 things to keep in mind when you start your first community, why you should run a Beta community…

Sep 4, 2017

KPI setting for the first year of community building

Sep 4, 2017

Open Social

How to boost engagement in your community

User engagement tends to be one of the top KPIs organisations focus on to measure the success of their community. However, as Feverbee…

Aug 14, 2017

How to boost engagement in your community

Aug 14, 2017

Open Social

6 Do’s and don’ts for community building

Hi! My name is Evelien, Eef for short, and I’m Community Consultant at Open Social. In this role I help our customers on their journey to…

Jul 25, 2017

6 Do’s and don’ts for community building

Jul 25, 2017

Open Social

Real Users Don’t Read Manuals

When creating software that people use as a tool one of the most difficult parts is to make sure users understand it. Teaching users how it…

Jun 20, 2017

Real Users Don’t Read Manuals

Jun 20, 2017

Open Social

Why and How You Should Run a Beta Community

Whether it’s from scratch or moving an existing offline community online, when you start a new online community, it’s a good idea to run a…

Jun 12, 2017

Why and How You Should Run a Beta Community

Jun 12, 2017

Open Social

So You Want to Start a Community?

This is the first in a series of blogs where we will explore some of the things to keep in mind when you first start your community. First…

May 29, 2017

So You Want to Start a Community?

May 29, 2017

Open Social

Set KPIs to help your community blossom

A Community Manager (CM) is partly responsible for the success of an online community. The work of a CM can be separated in several micro…

May 16, 2017

Set KPIs to help your community blossom

May 16, 2017

Open Social

We are on a mission to power positive change across the globe. Our open source software empowers 350+ communities across the world.

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