Open SocialHow to set up community moderation guidelinesAn important aspect of community management is community moderation. Checking if everyone is engaging with one another appropriately…Sep 11, 2017Sep 11, 2017
Open SocialKPI setting for the first year of community buildingIn previous blogposts we have explained 6 things to keep in mind when you start your first community, why you should run a Beta community…Sep 4, 2017Sep 4, 2017
Open SocialHow to boost engagement in your communityUser engagement tends to be one of the top KPIs organisations focus on to measure the success of their community. However, as Feverbee…Aug 14, 2017Aug 14, 2017
Open Social6 Do’s and don’ts for community buildingHi! My name is Evelien, Eef for short, and I’m Community Consultant at Open Social. In this role I help our customers on their journey to…Jul 25, 2017Jul 25, 2017
Open SocialReal Users Don’t Read ManualsWhen creating software that people use as a tool one of the most difficult parts is to make sure users understand it. Teaching users how it…Jun 20, 2017Jun 20, 2017
Open SocialWhy and How You Should Run a Beta CommunityWhether it’s from scratch or moving an existing offline community online, when you start a new online community, it’s a good idea to run a…Jun 12, 2017Jun 12, 2017
Open SocialSo You Want to Start a Community?This is the first in a series of blogs where we will explore some of the things to keep in mind when you first start your community. First…May 29, 2017May 29, 2017
Open SocialSet KPIs to help your community blossomA Community Manager (CM) is partly responsible for the success of an online community. The work of a CM can be separated in several micro…May 16, 2017May 16, 2017