Pablo Foncillas DíazPlajaAnd if…?Have we gone mad? Do we agree that innovation is the secret ingredient to business success? And if I were a cook? How do the people I…Jul 21, 2016Jul 21, 2016
Pablo Foncillas DíazPlajaWhatever…At whatever office of whatever company in whatever city of whatever country, I remember them. Always there. Tall or short. Fat or thin…Jun 21, 2016Jun 21, 2016
Pablo Foncillas DíazPlajaThe Marvelous TragedyNo, it’s not the title of the latest Spielberg film. In 2010, Google announced via a post on its blog — they didn’t even think it was worth…May 27, 2016May 27, 2016
Pablo Foncillas DíazPlajaThe ball is rollingOslo, Perpignan, Stuttgart, Lausanne, San Sebastian, Visperterminen, or Lake Como for example. I don’t regret it, I’m happy. What I can say…Mar 21, 2016Mar 21, 2016
Pablo Foncillas DíazPlajaA new type of service is here: the HyperserviceIn Sweden, in the city of Gothenburg, there is a theme park called Liseberg, with around three million visitors per year. One of the star…Mar 15, 2016Mar 15, 2016
Pablo Foncillas DíazPlajaThe longest call in historyThe identities of the customer and that of the sales agent that assisted her have been changed to protect their privacy. “Good morning…Feb 18, 2016Feb 18, 2016
Pablo Foncillas DíazPlajaYour company will be an algorithm in 5 yearsJust what we needed, what a joke. I guess that’s what you’re thinking. Here comes another quack futurologist with ridiculous theories…Jan 21, 2016Jan 21, 2016
Pablo Foncillas DíazPlajaInnovation tearsTwo different cities but a single emotion. Listening to those men, I felt small, dwarfed, almost insignificant before those giants. To call…Dec 28, 2015Dec 28, 2015