Can’t get a bank card? Troubled by the hefty banking fees? Worried about pending online transactions? Then try PalmPay’s physical QR card!
What is a PalmPay QR card?
The QR card is a free physical card with a card number issued by PalmPay. It is connected to your PalmPay account.
You can deposit & withdraw cash, and transfer money with the QR Card at any POS agent (like PalmPay, Kudi, OPay, etc), or simply with your PalmPay app.
Note: The PalmPay QR card is not a debit card. It can’t be used on an ATM, or a POS machine, etc.
How do I get a PalmPay QR Card?
You can order one QR Card from a PalmPay agent, or on your PalmPay app. The QR Card is completely free, except that if you order online, you’ll only need to pay the postage.
Offline:
Step 1: Go to a PalmPay agent and apply for a QR card.
Step 2: The agent will scan a new QR card for you, and then record your personal info, bind the new QR Card with your PalmPay account, and activate the card for you.
Online:
Step 1: Open your PalmPay app. Go to Me > My QR Card > Apply Now
Step 2: Enter your personal info, phone number and address. Click Next
Step 3: Confirm the delivery details. Pay the card delivery fee
Step 4: Activate your QR Card. Log in the PalmPay app. Go to Me, and click My QR Card. Enter the QR Card Number or scan your card, and your card will be activated right away.
How do I deposit or withdraw cash with my QR card?
Is there a transaction or balance limit on my QR Card?
Yes. They are the same as your PalmPay account limits.
Where can I check balance of my QR Card？
You can check your QR Card balance directly on your PalmPay app, or via USSD *652# (coming soon) or via customer service hotline 018886888.
You’ll get an SMS on every transaction.
How do I use the QR Card to receive money from other bank accounts?
- Ask your sender to select Select “PalmPay” as the beneficiary bank and enter your PalmPay QR Card account No.or phone No. to transfer the money.
- The transferred funds will be added to your QR Card and PalmPay accounts both.
Is the PalmPay QR Card secure?
Absolutely. PalmPay is a Mobile Money Operator licensed by the Central Bank of Nigeria.
To strengthen your account security, each cash withdrawal with your QR Card would require OTP or a SMS. Plus, you can set up its cash-out limits on the PalmPay app.
What to do if my PalmPay QR Card or registered phone number is stolen or lost?
Contact us via customer service 018886888, or Twitter, Facebook. We will troubleshoot for you as soon as possible.
Download the PalmPay app, and get yourself a QR card now！
*The QR card is currently available to users in Lagos only.
