Pamela AlfredRevolutionizing Communication: new opportunities for the Concierge IndustryWhether we ignore change or embrace it, we face the consequences of our choice and the concierge industry today is the best example as it…Apr 17, 2017Apr 17, 2017
Pamela AlfredINNOVATION: The Concierge Weak’s SpotWhen I started writing this piece, my aim was to illustrate innovation in the concierge industry, highlighting our efforts to create a…Mar 13, 2017Mar 13, 2017
Pamela AlfredDEALING WITH ONE OF THE CONCIERGE’S GREAT CHALLENGES: DETERMINING CLIENT PRICINGDetermining pricing for your concierge work can be complicated; not only is our industry a niche one, it is also very complex, with an…Feb 20, 2017Feb 20, 2017
Pamela AlfredA Behind-the-Scenes Peek at our Recent Social Media Webinar!Last week marked a huge personal success for me: we pulled off our first official webinar. I did it, we did it, and now it’s time to share…Feb 13, 2017Feb 13, 2017
Pamela AlfredWhat does it *really* take to excel as a concierge?When we talk about the talents of a top concierge, we often hear “you either have it, or you don’t.” Is this a legitimate belief? What does…Feb 2, 2017Feb 2, 2017
Pamela AlfredMy first video: getting outside my comfort zone challengeIt might seem small but just the process of making that video was actually a HUGE deal.Jan 24, 2017Jan 24, 2017
Pamela AlfredIs starting a startup similar to starting a business?(All constructive comments are welcome as the goal of this post is to share opinions based on my personal experience, which I hope will…Jan 16, 2017Jan 16, 2017
Pamela AlfredDo Concierges Collaborate?Collaboration within the concierge industry is too broad and intriguing a subject to reduce to a single post. This is the first of our…Jan 12, 2017Jan 12, 2017
Pamela Alfred2017 Checklist or How to Start off the year on the right foot (for Concierge Business)As we kick off the New Year 2017 this is often the question we face. Will it be THE YEAR? How can I do something different from last year…Jan 3, 2017Jan 3, 2017