Please don’t tell me “it’s only business”

Have you ever been in a work situation where you have been treated unfairly or unkindly and told “it’s nothing personal” or “it’s only business” .

Or even worse where you have been “let go” in a heavy handed way and been told these same remarks.

Often we are made to feel it is our fault “that we are taking it personally”.

Unfortunately there seems to be a leadership or management style where rules, policies and procedures take over from personal values and humanity.

Performance reviews are often a focal point for this type of thinking where criticism is delivered in a way which does not take into account how that criticism will be received because “it’s nothing personal” or “it’s only business”.

My contention is that we don’t leave our personal feelings and values at the door when we check into the workplace.

We do take things personally because every one of us is a human being that deserves to be treated with fairness, kindness and respect.

Learning how to treat others with compassion and respect while still making the tough decisions or delivering unwelcome news is the mark of a great leader or manager and something well worth thinking about if you are ever in this position.

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