Paul WalshBlockedUnblockFollowFollowingPassionate about ethics in AI & Chatbots. And I work at the intersection of Cybersecurity, Blockchain and Cryptocurrency. MetaCert.com Founder.Feb 15, 2017This is why Mikhail’s article is right, unless we think about it completely differently.There are a dozen ways to order a coffee. Why do dumb bots only allow one?Shane Mac1.2K22Or, fix the bot conversational design. Love your example.