Thank you for the FAQ with its explanation of the business problem. I believe KarmaGo is doing its best to serve its customers …. and to remain in business. For those who are angry about the change, HEY!…KarmaGo was founded to bring a quality service at a very reasonable cost…but a it is and was to be a FOR PROFIT BUSINESS…and I certainly to not want for KarmaGo to go out-of-business “keeping its word” for promises made with certain premises which are not longer true. Your new offerings are still the best values available!