All users wishing to participate in future IDOs on PolyPad are required to stake or hold at least the expected amount for the lowest tier (37500 $POLYPAD tokens), and have passed a one-time KYC at least 3 hours prior to the IDO.
While the KYC process itself is quick and simple, to avoid disappointment, we recommend completing the KYC earlier as it may take up to a day to be approved by KYCAID, our KYC partner. If you leave it last minute you may risk missing out on the IDO.
Users with an approved KYC from KCCPad/TRONPad do not need to KYC again, as the approved KYC will sync automatically. Therefore, only new users will need to KYC.
Please note: The one-time KYC process is only available to users who stake or hold a minimum of 1000 $POLYPAD tokens.
PolyPad KYC step-by-step guide:
Before you start, please make sure you have the following at hand:
- Government issued ID card, passport or driving licence.
Please note: for users from a non-English country, we recommend the use of a document with clear English translation.
- A phone with a working camera.
Please, also ensure that you do the following:
- Take a photo of your ID document.
- A clear piece of paper and a pen, and write down: POLYPAD, the current date, and the last 4 characters of your wallet address.
For example:
Then bring the paper with POLYPAD, date, and last characters of your wallet address next to your face (do not cover your face), and take a selfie (i.e. photo of your face) with your ID document in your other hand.
Please note: When you take that selfie, some cameras might reverse the image. If that is the case, please flip the image back so when you look at the photo all the words on the ID you are using are facing the right way — not mirrored.
KYC Steps:
Step 1: Visit PolyPad staking platform and click on the ‘Connect Wallet’ button as per the image below.
For users not previously KYC-ed on TronPad/KCCPad, a ‘KYC’ button will only become visible if the user holds or staked a minimum of 1000 $POLYPAD tokens.
Clicking on the button will direct the user to our KYC partner. Once KYC approved, the ‘KYC’ button will turn green.
Step 2: The first part required is filling in the country of residence.
This needs to be the exact same country as shown on your ID document you are submitting.
Step 3: Next, you need to fill in the profile information. This includes your gender, name, date of birth, email address, and if you are a politically exposed person (i.e. someone who has been entrusted with a prominent public function). If the latter does not apply, then please select ‘no’.
Step 4: Upload a clear photo of your ID document. This will be used to verify your identity.
Step 5: Upload a clear selfie with the ID document you submitted previously, and the piece of paper containing POLYPAD, current date, and last 4 characters of your wallet as instructed above.
Remember: when you take the selfie, some cameras might reverse the image. If that is the case, please flip the image back so when you look at the photo all the words on the ID you are using are facing the right way — not mirrored.
That’s it!
Now, all you need to do is wait for the confirmation. You will receive an email if the KYC was approved or if it failed. Once approved, the KYC link on the PolyPad staking platform will update automatically.
Please note: in some cases the KYC verification may take up to 24h.
In case your KYC verification is not approved, you will then need to repeat the KYC process as outlined in the steps 1–5 above. If using the same ID document, please make sure that the photo you upload is clear. When taking the selfie, you also need to ensure that the ID document is not covered by your fingers, and that your face, as well as the ID are clearly visible.
If you are having difficulty completing the KYC, please email the KYC support team directly (support@kycaid.com).
Please note: IDOs are not typically available for citizens from the following countries: Albania, Barbados, Burkina Faso, Cambodia, Haiti, Iran, Jordan, Mali, Myanmar, North Korea, Panama, Senegal, South Sudan, Syria, Thailand, Uganda, USA and territories, Yemen, Zimbabwe (herein “Prohibited Jurisdictions”).
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