Psst — over here! Want the inside track on some exciting news for members of the Prism app family and future customers everywhere? You got it. Prism, the award-winning app that makes bill pay refreshingly easy, is getting a facelift in just a few months!
During these uncertain times, we know that a smooth bill pay experience is more important than ever to promote your financial health and peace of mind. So we’re harnessing the power of speed, choice, and intelligence to serve up a modernized version of the app our customers already know and love. Look out world! The refreshed app will boast a crisp new look and feel, enhanced experience, and increased functionality that makes it easier than ever to quickly manage all your bills in one place.
Rest assured, your favorite Prism features aren’t going anywhere. On the contrary, we’re adding elements that will help you quickly capture your bill pay “big picture” and never miss a bill again. You asked, we listened: Prism customer feedback has played a critical role during our development process. What’s more, we’ll continue to capture customers’ insights during our beta testing phase (more on that in a sec).
“We believe everyone deserves access to financial health — a journey that’s rooted in solid bill pay practices,” says Rich Chung, Prism’s Engineering Architect. “The new app experience will make it easier than ever for customers to seamlessly manage, pay, and track their bills in one place. Meanwhile, we’re also doubling down on our support of new and existing billers.”
What’s in store? A whole lot more.
Here’s a sneak-peek at just some of the exciting updates coming with the Prism app relaunch:
A fresh, streamlined experience: The relaunched app will make it even easier to see how much money you have coming in and going out, with quick-action buttons that allow customers to link new billers, schedule payments, and more with a simple tap.
New bill pay action center: The new app will showcase all your bill pay action items on one screen. You’ll also be able to view, modify, and pay multiple bills at once. Think of it like a bill pay command center for your fingertips.
Convenient expense summary: Budgeting and bill pay go together like — wait, what are two vegetables no one likes? Anyway, we’ll help customers visualize where their money is going each month by sorting payments into classic budgeting categories.
Quicker onboarding: We’re cutting the account set-up process in half to streamline enrollment. The result? New Prism customers will experience bill pay magic even sooner!
And while our app team is working hard on the refresh, we also have a dedicated team of engineers working under the hood to support more new billers and improve the support of existing ones.
A collaborative process made easy
Prism wouldn’t be around without the support, loyalty, and helpful feedback of our customers. That’s why you have our commitment:
We’ll keep you in the know: Watch the app, your email, and this blog for updates about the refreshed app. As we get closer to the relaunch date, you’ll get helpful updates about what to expect and actionable tips for making the most out of your new Prism experience.
Your feedback is valued: Our customers’ experiences have played an integral role during the redevelopment process. And the fun doesn’t stop there! We’ll be reaching out to the Prism family looking for customers to join a beta testing group for the refreshed Prism app soon.
No-headaches migration: What do you need to do once we launch the updated app? Not a thing. Your data will automatically light up with the new experience, no new enrollment or downloads required.
While this is just the beginning of our news about Prism 2.0, we hope you’re already as jazzed as we are. Stay tuned for more information coming soon, and be sure to reach out to us in-app or via our Facebook, Twitter, and LinkedIn channels with questions.
